Testimonials

"Your site and service has saved my marriage. I travel a lot and my wife and I have started using your service while I'm on the road to stay intimate. Knowing that I'm controlling her massager from hundreds of miles away is incredible fun!"

- Chuck

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High Joy Products (“HJP”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. HJP takes your privacy seriously and is committed to protecting it. This HJP Privacy Policy applies to HJP’s family of Web sites and governs data collection and usage at all HJP sites and services; it does not apply to other offline HJP products or services. Please read the HJP Privacy Policy below and also any supplementary information at the end of this Policy for additional details about particular HJP sites and services that you may use.

This policy does not apply to the practices of companies that HJP does not own or control, or to people that HJP does not employ or manage.

HJP is a mature audience Web site intended for users of ages 18 and over. Personal information of all users is collected, used and disclosed as described in this Privacy Policy.

When you use HJP sites or services, you are subject to the HJP Terms of Use and Notices.

Collection of your Personal Information

At some sites, HJP collects personal information, such as your e-mail address, name, home or work address or telephone number. HJP may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites. Information collected by HJP may be combined with information obtained from other HJP services and other companies.

If you choose to sign up for a paid subscription service (such as a HJP Premium Membership), we will collect additional personal information, including your credit card number and billing address for billing purposes. You can always add to or update the information associated with your HJP account after logging in and navigating to Edit Profile then Edit Account tab at www.highjoy.com.

You can choose to create an optional public profile, containing information about yourself - such as your hobbies and interests. Any information you choose to enter in your public profile may be visible to other users of HJP sites and services; and when you interact with other users (for example, sending an HJP message to another HJP email account or interacting in the HJP member area), a link to your public profile may be displayed. HJP urges you to be careful only to enter information on your public profile that you are comfortable sharing with the public at large. You may change, edit or delete information about yourself from your public profile at any time in the Edit Profile section of www.highjoy.com.

HJP also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by HJP for the operation of a service, to maintain quality of a service, and to provide general statistics regarding the use of HJP sites and services.

HJP may keep track of the pages our customers visit within HJP; in order to determine what HJP sites and services are the most popular. HJP may use this data to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

Some HJP services, request that you create a social nickname or handle, which is the name you will be known by to others in those public places. You may select a different social nickname at any time. Please keep in mind that if you disclose personal information through HJP services, or other public online forums, this information may be collected and used by others. By way of example, publicly accessible areas of the service would include HJP public profiles that may be open to both members and visitors. HJP cautions you against giving out personal information to strangers online, which they may use for illegal or harmful purposes.

HJP encourages you to review the privacy policies of Web sites you choose to link to from HJP so that you can understand how those Web sites collect, use and share your information. HJP is not responsible for the privacy policies or other content on Web sites outside of the HJP and HJP family of Web sites.

Use of your Personal Information

HJP and its operational service partners collect and use your personal information to operate HJP and deliver the services you have requested. HJP does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

HJP also uses your personal information to inform you of other products or services available from HJP and its affiliates. HJP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

HJP does not sell, rent or lease its customer lists to third parties. HJP may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

Certain HJP services may be co-branded and offered in conjunction with another company. If you register for or use such services, both HJP and the other company may receive information collected in conjunction with the co-branded services. In such cases, either a joint privacy policy or a link to the other company's privacy policy will be provided, which will provide you with information about how the other company will use the information and how you can contact the other company with requests to access the information or other inquiries.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. However HJP takes no liability for actions of those other companies.

HJP may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or comply with legal process served on HJP or its family of Web sites; (b) protect and defend the rights or property of HJP, including its HJP family of Web sites; (c) act under certain circumstances to protect the personal safety of users of HJP services or members of the public; or (d) transfer information about you if HJP is acquired by or merged with another company. In case (d), HJP will make efforts to notify you before information about you is transferred and becomes subject to a different privacy policy.

Personal information collected on this site may be stored and processed in the United States or any other country in which HJP or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. HJP abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control your Personal Information

HJP offers its customers choices for the collection, use and sharing of personal information. You may go to your Profile to proactively make choices about the use and sharing of your personal information. You may choose not to receive marketing material from HJP or on behalf of external third party business partners.

In each case described above, you will be asked to make your requests while logged into a HJP account, so that HJP can associate your preferences with a particular account. This security safeguard prevents someone else from accessing your personal information or making choices about the usage and control of your personal information. If you do not have a HJP account, you can create one by clicking Join Now on the website homepage.

You may also stop the delivery of future promotional e-mail from HJP by following the specific instructions in Edit Profile. The instructions explain how to stop receiving such e-mails.

There are some HJP services that send out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about HJP products and services. You will not be able to unsubscribe to these mailings, as they are considered a part of the service you have chosen.


Security of your Personal Information

HJP is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, please recognize and remember that no data transmission over the Internet, or by any other public network, can be guaranteed to be 100% secure. Although we make reasonable efforts safeguard your personal information once we receive it, we cannot warrant the security of information you transmit to us.

Use of Cookies

HJP uses “cookies” to collect information from you in order to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize HJP's pages, or register with HJP sites or services, a cookie helps HJP to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to HJP, the information you previously provided can be retrieved, so you can easily use the HJP features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the HJP services or Web sites you visit.

Use of Web Beacons

HJP Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that allow HJP to count users who have visited those pages and to deliver co-branded services. HJP may include Web beacons in promotional e-mail messages or HJP Newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personal information on the HJP network of sites and services; they are a technique we use to compile aggregated statistics about HJP Web site usage.

Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. HJP Web pages may also contain Web beacons placed there by third parties to help determine the effectiveness of our joint promotional or advertising campaigns.

Use of Third Party Ad Networks

The majority of the online banner advertisements you see on HJP Web pages are displayed by HJP.

In addition, HJP allows other companies, called third-party ad servers or ad networks, to display advertisements on HJP Web pages. Some of these ad networks may place a persistent cookie on your computer. Doing this allows the ad network to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. HJP does not have access to or control of the cookies that may be placed by the third-party ad servers or ad networks.

HJP might maintain relationships with third-party ad networks. These ad networks may use persistent cookies and may offer you a way to opt out of ad targeting.

Enforcement of this Privacy Policy

If you have questions regarding this Policy, you should contact HJP via the contact information noted below.

Changes to this Policy

HJP will occasionally update this Privacy Policy to reflect company and customer feedback. When HJP posts changes to this Policy, you will see the word “updated” next to the Privacy Policy link on the front page of HJP. If there are material changes to this Policy or in how HJP will use your personal information, HJP will prominently post such changes prior to implementing the change. HJP encourages you to periodically review this Policy to be informed of how HJP is protecting your information.

Contact Information

HJP welcomes your comments regarding this Privacy Policy. If you believe that HJP has not adhered to this Policy, please contact HJP by e-mail or postal mail.

HJP Privacy Policy
High Joy Products
31220 La Baya Drive, Suite 110
Westlake Village, CA 91362

Contact us via email by clicking here.

A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The section titles in the HJP Privacy Policy are for convenience only and have no legal or contractual effect.

Supplementary Information for Particular HJP Sites and Services

HJP Community Services

When you sign up for HJP Services, HJP requests your name, a “High Joy Handle” (community name that you choose) and a phone number (optional). No other company has access to your phone number or HighJoy Handle. Only authorized HJP customer service representatives may access this information, upon your request, to assist you in using the Service. Go to Edit Profile at www.highjoy.com to change your HighJoy Handle or any other account related information.

HJP Services sometimes use a peer-to-peer connection during operation. As such, your IP address is available to users you share a peer-to-peer connection with.

HJP Newsletters

When you subscribe to the HJP Newsletter, HJP requests your e-mail address. HJP uses your e-mail address to send you the newsletter(s) you have requested. You may subscribe and unsubscribe to HJP Newsletters at www.highjoy.com. In addition, each HJP Newsletter you receive will have instructions on how to unsubscribe prominently mentioned in it.

HJP Billing

HJP Billing makes online shopping easier by permitting you to enter your address and payment information just once while making purchases at the HJP site(s).

HJP Billing collects certain personal information. Your full name, credit card number(s) and their expirations date(s), email address, postal address, and telephone numbers are stored by HJP on behalf of HJP Billing customers. At any time, you may edit or delete this data from your HJP Billing account by going to the Edit Profile portion of the website. To edit or delete address information, go to the Edit Profile page then the Edit Account tab and select the address you want to change. To edit or delete payment information, go to the same place.

In addition, certain transactional data related to your online purchases made through HJP Billing is recorded by HJP. This information includes the time, date and amount of the purchase and the store where the purchase was made, but not what was purchased. We use transactional log data to perform audits and reconcile records, track service usage, calculate amounts applicable to HJP programs, target promotional offers, and personalize your online experience at HJP.

Information stored by HJP Billing is not shared with third parties.